As we emerge from the pandemic, I hope to see the following trends grow:

  1. Open Transit Payment
  2. Banking the Unbanked
  3. Dynamic Pricing

Each of these is a pretty big topic, so I’m going to tackle them in a series of posts.

You’ll notice this assumes transit isn’t fare-free. As I explained in this blog post, I think fare-free transit makes sense in some places, with some customers and at some times. But it brings a lot of downsides I’m concerned about.

What Do You See on the Horizon?

Here are some perspectives on fare-free transit and the future of fare payment from a variety of transit agencies we talk with.

Want to weigh in? Email me a quote or schedule a short chat to tell your fellow transit operators what you see as the future of transit payment.

“The future is going to be a hybrid of closed loop and open loop payment systems. We also see account based systems and open loop systems as a way to provide more options and opportunities to people. It’s a gateway to provide a full mobility as a service platform.

I think most people don’t want to get a card from the transit agency if they don’t have to. If you already have a debit or a credit card, you’ll be able to tap it on the bus. I think that’s really the future.

Those least able to afford it end up paying the most. They’ll benefit the most because they’ll be fare capped.

There’s a recognition at the federal level that contactless payments are the future. Perhaps we will start to see an infusion of funding at that level that will open up opportunities for agencies of all sizes to upgrade their payment systems.

Brandon Policicchio, Chief Customer and Business Development Officer, Greater Dayton RTA

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